Terms and Conditions

Welcome to Love Ceylon. By accessing or purchasing from our website, you agree to the following Terms & Conditions. Please read them carefully before using our site.

General

Love Ceylon is a curated lifestyle brand inspired by the warmth, culture, and craftsmanship of Sri Lanka. We reserve the right to update or modify these Terms & Conditions at any time without prior notice.

By using this website, you confirm that you are at least 18 years old or are using the site under the supervision of a parent or guardian.

Products and Availability

Many of our products are handcrafted, curated in small batches, or made using natural materials. Slight variations in colour, texture, or finish may occur and are considered part of their unique character.

All products are subject to availability. We reserve the right to discontinue or limit quantities of any product at any time.

Pricing

All prices listed on our website are shown in Sri Lankan Rupees (LKR) unless otherwise stated.

Prices may change without prior notice. While we strive to ensure all information is accurate, occasional errors in pricing or product descriptions may occur. In such cases, we reserve the right to correct errors and cancel affected orders if necessary.

Orders and Payments

Orders will only be confirmed once payment has been successfully received.

We reserve the right to refuse or cancel any order if fraudulent, unauthorized, or suspicious activity is suspected.

Shipping

We offer local and selected international shipping. Delivery timelines may vary depending on location, courier availability, and customs procedures.

Customers are responsible for providing accurate shipping information. Love Ceylon is not responsible for delays or losses caused by incorrect addresses provided at checkout.

For more information, please refer to our Shipping Policy.

Returns and Exchanges

Due to the nature of certain handcrafted, food, wellness, or personal-use products, some items may not be eligible for returns or exchanges unless damaged or incorrect upon arrival.

If you receive a damaged or incorrect item, please contact us within 48 hours of delivery with photographs and order details.

Approved returns must be unused and in original packaging.

Intellectual Property

All content on this website, including photographs, logos, graphics, product names, designs, text, and branding, belongs to Love Ceylon and may not be copied, reproduced, or used without written permission.

Limitation of Liability

Love Ceylon shall not be held liable for any indirect, incidental, or consequential damages arising from the use of our website or products.

While we aim to provide accurate product descriptions and information, we do not guarantee that all content on the website will always be completely error-free.

Privacy

Your personal information is handled with care and used only for order processing, customer support, and improving your shopping experience.

We do not sell or share customer information with third parties except where necessary for payment processing or delivery services.

Contact

For questions regarding these Terms & Conditions, please contact us:

Email: shop.loveceylon@gmail.com
Instagram: @shop.loveceylon

Thank you for supporting Love Ceylon.